Store Contact Info

How to Contact Sonnet Store Customer Service

Sonnet Online Store customer service department is available Mon-Fri, 8am-12pm (PT), excluding U.S. public holidays. For questions regarding an online order, customer service can be contacted via the contact form below, or directly at (949) 587-3536.

When contacting us, please provide the following information:

Full name
Email address
Best contact telephone number (if we need to reach you by phone)
The reason for your inquiry, along with your order number and purchase date if applicable, to help us assist you more quickly

Our corporate mailing address for inquiries is:

Sonnet Technologies
25 Empire Drive, Bldg 200
Lake Forest, California 92630
Corporate Number: (949) 587-3500

For Non-related Order Inquiries

Contact the following departments:

Pre-sales Questions
Call (949) 587-3500 or contact sales@sonnettech.com.

Product Support
Visit Sonnet’s Online Support Knowledge Base or contact Tech Support at support@sonnettech.com.

Store Issues
If you need to report a technical issue with our site, contact webadmin@sonnettech.com.

Sonnet Online Store Customer Service Form

(for contacting store customer service only)