Shipping, Taxes & Exemptions

Shipping Rates & Policies for USA, Canada, and Mexico
The listed shipping methods denote the delivery time once your order is shipped from our warehouse. Orders are not guaranteed to ship the same day they are placed. In-stock products are normally shipped within 24-hours pending payment processing confirmation (as described below), unless otherwise noted. 

Free 3-Day Expedite Shipping On All Orders $49 or More (Continental US)
In Stock items for orders over $49.00 receive free 3-day expedite shipping in the contiguous (lower- 48) United States. These items ship directly from our warehouse in Irvine, California and should arrive in 1-3 business days, depending on your location. 

Shipping Rates

Processing Time
Orders placed through the Sonnet Online Store are processed within a 48-hour period during online store processing hours of 9:00 AM - 2:00 PM (PT), Monday through Friday, excluding weekends and holidays. In stock items are shipped within 24 hours pending payment confirmation. After placing an order, an automated confirmation Email is sent to the Email address you specified on your order invoice. We will contact you if there are any problems processing your order or unexpected delays in shipping; otherwise, your order will ship to the address you entered on the order invoice via the S&H selected.

PO Boxes, APO Addresses, and Freight Forwarders
To combat mail order fraud, we do not ship to PO Boxes and Freight Forwarders. We unfortunately cannot ship to military APO addresses due to Homeland Security procedures.

Sales Tax
Sonnet collects sales tax in CA (7.75%) and GA (7.0) only. All other states are exempt.

Tax Exempt Organizations
If you are a tax exempt organization (such as a school), please include your tax exemption information with your order by adding it to the special notes field provided on the shopping cart form prior to checkout. We'll review your information after your order is submitted and, if tax exemption is qualified, adjust your order.